Spartanburg, SC and Toronto, ON: Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced), proudly announces that Spartanburg Water, SC (Spartanburg Water) has selected Advanced's flagship customer information and billing system, CIS Infinity, Version 4 to replace its legacy solution.
Spartanburg Water is comprised of two entities operating under one name - Spartanburg Water System (a political subdivision of the City of Spartanburg, overseen by the Commission of Public Works of the City of Spartanburg) and Spartanburg Sanitary Sewer District (a special purpose district established by the state of South Carolina and overseen by the Spartanburg Sanitary Sewer District Commission). Spartanburg Water supplies water and sewer services to approximately 60,000 and 41,000 customers respectively.
Spartanburg Water identified a need to replace its existing customer information and billing system (CIS) as part of its enterprise resource system replacement project. Spartanburg Water conducted a formal request for proposal process to find the solution that would best meet its needs. After a comprehensive review, which included staff evaluations, site visits and reference checks, Spartanburg Water staff recommended Advanced's CIS Infinity Suite of solutions to achieve its CIS replacement objectives.
Newt Pressley, Chief Financial Officer notes, "We identified the need to replace both our legacy Financial/Human Resources and CIS applications. Through our evaluation process we recognized the enhanced functionality that a best of breed CIS solution provides while still being able to meet our integration requirement. The CIS Infinity solution will benefit both our customers and employees. It will allow us to offer our customers additional payment and notification options and will provide our employees with quicker and easier access to information, when they need it, whether they are in the office or in the field."
Peter Fanous, Executive Vice President for Advanced comments, "Not only will Spartanburg Water deploy CIS Infinity, our core "meter-to-cash" solution, the implementation will also include Infinity.Link and GO, our customer self-service (web and mobile) applications, Infinity.Mobile, our mobile field service application and Infinity.BI, our enhanced reporting analytics application. Our CIS Infinity Suite of solutions provides Spartanburg Water with advanced CIS functionality, built on a modern technology platform. We are very excited that this project will kick-off in November."
About Harris Utilities
Harris Utilities, an operating group of Harris Computer Systems, is the leading provider of utility technology in North America and the Caribbean. Harris Utilities provides enterprise level integrated solutions for customer information, utility billing, financial management, and smart grid applications. With over 35 years of industry experience, thousands of customers depend on our portfolio of focused products developed directly for the utilities market.
Its Advanced Utility Systems division was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Advanced has built its organization around its core competency: serving utilities' needs with state-of-the art software and support.
For more information, visit harrisutilities.com
Peter Fanous, Executive Vice President
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
Newt Pressley, Chief Financial Officer