Jupiter, FL and Toronto, ON
Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced) is excited to announce that the Town of Jupiter, Florida (the Town) has selected Advanced’s CIS Infinity to replace its legacy customer information and billing solution (CIS).
Jupiter, Florida is located in the northeast corner of Palm Beach County, between Miami and Orlando. The Town’s water utility is capable of producing 30 million gallons a day of ultra-pure drinking water. It serves more than 80,000 people living in Jupiter, Juno Beach, and unincorporated areas of Palm Beach and Martin Counties. Over the past two decades, the Town’s water utility has been honored by more than 40 awards for excellence in operations, treatment and drinking water.
The Town sought a solution to replace its existing iSeries/AS400 based billing system that was implemented in 1998. The Town conducted an RFP process and detailed demos to ensure that the selected solution could meet or exceed its current requirements. The Town also wanted to ensure that the product offering selected was a complete and robust solution that would allow it to leverage its investment well into the future as its needs grow and evolve. Jupiter contracted with Advanced in January 2014 to meet these objectives.
As prime vendor, Advanced will implement a comprehensive solution at the Town which, at the core, will include its customer information and utility billing solution, CIS Infinity, along with Infinity.Link, its customer web portal solution. Jupiter will also implement a real-time integrated interactive voice response (IVR) solution, Infinity.Teleconnect, as well as an enterprise asset and work management solution provided by Tele-Works Inc. (TWI) and Lucity respectively, both partners of Advanced. In addition, the Harris iNovah central cashiering solution will be implemented at the Town.
“We are excited to welcome the Town as a customer of Advanced Utility Systems, as our CIS Infinity user community in the state of Florida continues to grow,” states Peter Fanous, Executive Vice President for Advanced. “We look forward to a long and successful partnership with the Town. Advanced, our partners and the Town will work together to ensure a successful implementation.”
About Harris Utilities
Harris Utilities, an operating group of Harris Computer Systems, is the leading provider of utility technology in North America and the Caribbean. Harris Utilities provides enterprise level integrated solutions for customer information, utility billing, financial management, and smart grid applications. With over 35 years of industry experience, thousands of customers depend on our portfolio of focused products developed directly for the utilities market.
Its Advanced Utility Systems division was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Advanced has built its organization around its core competency: serving utilities’ needs with state-of-the art software and support.
For more information, visit harrisutilities.com
Peter Fanous, Executive Vice President
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231