Tantalus partners with Harris Utilities SmartWorks to bring innovative smart infrastructure solutions to utilities
November 22, 2013

Ottawa, ON— Harris Utilities SmartWorks and Tantalus today announced a new strategic partnership that will enable both organizations to better serve public power and mid-market utilities. Tantalus provides smart grid communications technology that enables electric, water and gas utilities to optimize the use of resources. Through its new partnership with SmartWorks, Tantalus will supplement its communications technology offering with innovative smart application solutions including utility decision management (UDM), customer engagement (CES) and meter data management (MDM) solutions. These solutions include:

  • SmartWorks Compass , a utility decision management (UDM) solution comprised of robust analytics, metrics, visualization and automation tools. Launched in October 2013, it enables utilities to maximize return on investments in their smart infrastructure by seamlessly converting massive volumes of data into powerful insights and automated actions. As an agnostic product, SmartWorks Compass will interoperate with utilities’ existing MDM and advanced metering infrastructure (AMI) platforms.
  • MeterSense , an advanced MDM solution, enables utilities to improve business processes and enhance customer service. MeterSense is invaluable to the smallest of utilities yet can be scaled to as many as one million meters.
  • CustomerConnect , a CES and web-based data presentment tool that enables consumers to access and interpret their consumption patterns. This helps them to make smarter choices about resource use, reduce their bills and support utility conservation goals.

SmartWorks’ solutions integrate seamlessly with Tantalus’ AMI network. The two organizations have successfully deployed and integrated the SmartWorks framework—the platform on which both MeterSense and SmartWorks Compass are built—in the past, which will help streamline deployment for future customers.

“The relationship with Harris Utilities SmartWorks is one that will help provide a more holistic smart grid solution to both new and existing customers. SmartWorks offers a deep and robust product suite that will help our customers automate monitoring and control processes, improve operational efficiency, improve their bottom line, and deliver the information utilities and consumers need to manage resources intelligently and cost-effectively,” said Tammy Zucco, Chief Marketing Officer for Tantalus.

 “Tantalus has opened the door to many opportunities with public power and mid-market utilities for SmartWorks,” stated Chris Lewis, Executive Vice-President of Harris Utilities SmartWorks—the smart grid innovation engine of Harris Utilities. “Partnering with such a reputable vendor will enable us to extend the reach of SmartWorks’ best-in-class solutions and enable even more utilities to unleash the potential of smart infrastructure.”

About Tantalus
Tantalus provides two-way, real-time data communications networks to monitor and control electric, gas and water utilities. TUNet® – the Tantalus Utility Network – is an end-to-end WAN/LAN/HAN communications system that operates with 220 MHz RF, 900 MHz, and IP-based networks including Fiber, WiMAX and GPRS/cellular, either individually or in combination. TUNet’s patented and patents pending technologies are purpose built for the Smart Grid. The Tantalus network unites a utility’s applications, making advanced metering, outage management, power quality monitoring, load control, and distribution automation cost-effective and practical throughout both urban and rural service areas.

For more information, visit: www.tantalus.com

Tantalus Contact
Laura Wright
C: +1-919-538-0732


About Harris Utilities 
Harris Utilities, an operating group of Harris Computer Systems, is the leading provider of utility technology in North America and the Caribbean. Harris Utilities provides enterprise level integrated solutions for customer information, utility billing, financial management and smart grid applications. With over 35 years of industry experience, thousands of customers depend on our portfolio of focused products developed directly for the utilities market.

Its SmartWorks division empowers utilities to navigate change and unleash potential of the smart infrastructure. SmartWorks’ goal is to create whole new categories of products that will transform the industry and evolve the smart grid. The SmartWorks portfolio includes a growing number of innovative products that are essential to advance business intelligence and enable unprecedented interaction between utilities and their customers.

For more information, visit: harrisutilities.com/smartworks


Harris Utilities SmartWorks
Tali Alexander
T: +1-613-226-5511, ext. 2282
C: +1-613-889-4312