Introducing the new MeterSense
May 1, 2013

Introducing thenew MeterSense—

faster than everbefore and loaded with impressive new features


Ottawa, ON–May 1, 2013—Greater scalability, quickerdata processing and robust analytics tools are just a few of the features builtinto the new MeterSense, the latest version of Harris Utilities’ meter datamanagement (MDM) solution.


Upgradedto help utilities collect data faster and serve more customers than everbefore, the new MeterSense imports, cleanses and validates data up to seventimes faster than previous releases. The updated solution also includes anenhanced user interface for ease of operations, configurable dashboards toimprove workflows, streamlined customer service views for better access toaccount profiles, and improved reporting capabilities for even further informationanalysis. And for the first time, it can be scaled to serve as many as onemillion meters.


“Byproviding more accurate data in near-real time, the new MeterSense givesutilities the intelligence they need to respond to meter events, make better-informedoperational decisions and present usage data to consumers quicker than everbefore,” said Norm Daigle, Executive Vice President of Harris UtilitiesSmartWorks, the smart grid innovation engine of Harris Utilities that createdMeterSense. “Our advancement in scalability means that larger utilities will nowbe able to take advantage of MeterSense’s many powerful benefits to improvetheir smart grid infrastructure.”


Inaddition to such back-end improvements, developers have enhanced MeterSensewith a series of new tools. A forecasting module enables utilities to predictconsumption patterns, peak demand levels and demand contributors, while new analyticsfunctions—such as weather correlations, quantification and location of losses,and peak demand analysis with coincident peak and peak contributors—empower utilitiesto further study system performance. 


“Moreand more utilities are turning to demand forecasting for their operational andfinancial planning needs,” said Daigle. “Accurate forecasts provide importantinsights that can inform procurement decisions, renewable energy strategies andpeak demand management strategies. The new MeterSense addresses suchrequirements and includes a host of new analytics tools that will helputilities derive even more intelligence from their meter data.”


Scalable,feature rich and faster than ever before, the new MeterSense is the nextevolution of the utility sector’s most trusted MDM solution.



About Harris Utilities

HarrisUtilities is the leading provider of utility technology in North America andthe Caribbean. Its SmartWorks division is a group of leading engineers,software innovators and product specialists united to develop original andfocused applications directly for the smart grid market that are easy toimplement and most relevant to consumers. Harris Utilities SmartWorks’ goal isto create whole new categories of products that will transform the industry andevolve the smart grid.


HarrisUtilities’ smart grid technology includes two key solutions. The first is MeterSense , a scalable, configurable and powerful meter data management (MDM)solution that quickly manages and intelligently interprets growing volumes ofcritical smart meter data. The second, CustomerConnect , is a customer engagement solution that gives customers direct,web-based access to account information and unprecedented insight into resourceuse which helps utilities demonstrate the value of, and power behind, theirsmart infrastructure investments.




Harris Utilities SmartWorks



T:+1-613-226-5511, ext. 2282