County of Hawaiʻi Selects System Innovators’ iNovah to Automate Enterprise Operations within the Vehicle Registration and Licensing Division.
April 24, 2017

The County joins the Hawaiian islands of Maui and Kauaʻi, in choosing iNovah to automate the processing of over 400,000 transactions annually across six VRL offices.

System Innovators (SI), a division of N. Harris Computer Corporation, is pleased to announce that the County of Hawaiʻi has selected iNovah, an enterprise grade centralized cashiering and enterprise revenue management (ERM) platform, to be implemented in the Vehicle Registration and Licensing division.

The modernization project will replace the County’s manually intensive cash receipting process across 45 workstations and six Vehicle Registration and Licensing offices with iNovah, a single source for payment consolidation, reporting, reconciliation and audit. A proven and reliable solution in demanding DMV environments, iNovah will serve to reduce staffing time spent on manual payment processes and allow employees to manage, control, report, and audit payment collections from anywhere in real-time.

“System Innovators’ expertise in the payments industry and exclusive solution for governments was a key differentiator from the other vendors,” said Naomi O’Dell, VRL Administrator for Hawaiʻi County, “It (iNovah) is fully capable of interfacing with our County’s current environment, provide flexible payment options for citizens, is PCI compliant as well as provides business intelligence through comprehensive statistical, reporting and auditing.”

iNovah supports the latest Microsoft technologies and is trusted by over 120 governments across North America, including 5 of the largest 20 counties. iNovah processes DMV payments in the states of Georgia, North Carolina, Mississippi and many counties throughout the nation. A 360-degree view of incoming revenue will enable the County to streamline revenue management procedures, provide greater consumer choice and take advantage of the latest knowledge and experience System Innovators has to offer.

“We are very pleased to have been selected as the vendor of choice for the County of Hawaiʻi’s modernization project,” stated Greg Whitnell, Vice President of Sales and Marketing for System Innovators, “iNovah has been proven by many similar government entities across the nation and will help the County gain economies of scale within the information technology and finance areas.”

System Innovators will provide the County with the leading platform and knowledge to streamline processes and improve customer service now and into the future.

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About System Innovators

System Innovators is a division of N. Harris Computer Corporation and a leading provider of financial management and customer information system software solutions. Enterprise revenue management offerings include iNovah ERM, a fully configurable PCI PA-DSS compliant payment collection, cashiering and financial reporting solution. Specializing in citizen self-service, revenue management, auditing and financial reporting, System Innovators’ products integrate seamlessly with hundreds of websites, deposit banks, payment card gateway providers, and host and financial systems. For more information, please visit