iConnect - eCommerce Solution

iConnect provides secure password-protected browser-based Internet access to Utility Account Balances and a two-year history of Billing, Penalties, Payments, and Usage data. Provide your customers with the option of receiving electronic bills (eBill) instead of a conventional paper-bills with on-line payment.

This application is hosted on our web-server and should not require any additional hardware and/or operating-system software on your part.

Benefits & Advantages

The Internet Account Inquiry Application, by itself, is an added level of service that you can offer your customers much like large electric utilities and telephone companies do.

Calls into your office will decrease once your customers have easy access to their account information. With the added component and reduced costs of e-Bills and on-line payments, your utility will save money and labor over the conventional methods of manual billing and posting payments.

Other benefits include:

• In addition to posting static "news & info" on the website bulletin-board, you can also communicate through sending email broadcasts to customers who opt for this service.
• Customers can view their open balances, 2-years of transaction and usage history in both graphical and tabular formats.
• Save on billing resources with e-Bills and on-line payments.