Service Orders

The Service Orders™ subsystem provides the utility company a means of entering, maintaining and printing service orders required to provide timely and accurate service to the customer base. Since Service Orders™ subsystem is completely interfaced to FlexiBill™ utility billing, existing customer data is automatically captured for the service order. Service Orders™ can also be printed for new accounts requesting service before they have been entered into FlexiBill™.

Several features provide unique flexibility in the operation of the system.  The event types are user defined.  Additionally, the user can add text to be included when the service order is printed.

Capabilities & Advantages

• Maintains information on service location and services to be performed
• Service orders may be stored indefinitely
• Tracks up to 999 separate user defined events for each service order
• Purge function allows maintenance of completed service orders
• Helps track productivity of service personnel

Reports & Output

• Service orders
• Status report

• Priority report

• Service order type
• Crew report