Meter Readers

The Meter Reader subsystem provides a utility with an efficient, reliable and accurate means of interfacing meter readings between FlexiBill and the software provided with electronic meter reading systems.  All major vendors are supported including:

• Itron RDMS
• Itron MVRS
• Itron Premier Plus
• Datamatic
• Sensus
• Badger
• Schlumberger
• American Water

In addition to the standard formats, there is a Custom Setup option that can be used to create single record type formats for import and export. For example, this method could be used to share reads between two separate billing authorities that have overlapping customers.

The process works as follows: in the FlexiBill Meter Reader Subsystem, the group of meters to read is selected by cycle or book. An ASCII file is then created. This file is read by the electronic meter reader vendor's software and then transferred to each handheld reader unit for input. After all reads have been compiled, the electronic meter reader vendor's software creates a new ASCII read file. This file is then read by FlexiBill Meter Reader Subsystem, which attaches the reads to each account. The meter reader report is then run and once verified, the billing process begins.

Meter Reader Subsystem supports touch pad, radio read and manual handheld data entry methods.  Each solution is solidly based on industry standards and backed by Harris’ total service and support.

Capabilities & Advantages

• Allows management to identify no reads, broken meters and out of range readings
• Eliminates duplicate efforts in meter data collection and consolidation all data collection into one system
• Provides accurate meter readings by verifying each reading against the user-defined "hi-low" ranges
• Reduce return trips for re-reads and data entry errors
• Time stamps each meter reading to help identify poor routes and avoid "curbside" reads

Reports & Output

• Abnormal reading report
• Meter reader activity report
• Meter reading detail report
• Meter reader notes