Credit History

The first priority when using the Credit History™ Subsystem for the first time is to establish the criteria for determining credit ratings. This task is handled through the Credit Criteria Maintenance function. The criteria is based on user-defined events. For each of these events, you can designate the number of occurrences and the order, consecutive or nonconsecutive. These occurrences should appear before influencing consumer credit ratings. As a final criterion, you will need to indicate the number of billings before the system checks Credit Criteria and calculates credit ratings. Once both sets of criteria are entered, credit ratings for individual consumers will change depending on whether the consumer fits the established criteria.

If you wish to revise individual credit history information, you can manually post the occurrence of the credit-related event through Credit History Maintenance. Whenever it becomes necessary for you to view an individual customers credit history, you can do so using Credit History Maintenance. This permits you to see not only the customers most recent credit ratings, but also the latest credit history involving the current billing period and past billing periods.

Capabilities & Advantages

• Utilizes user-defined criteria and occurrence frequency to determine credit rating
• Maintains a credit profile for each customer
• Profile variables may be weighed for value in addition to frequency
• Draws information from FlexiBill™ utility billing for minimum data entry

Reports & Output

• Credit History Report

• Credit history on-screen inquiry