Account Bar Code

Payment entry is one of the most time consuming and accuracy-critical tasks of a utility company. The Spectrum Account Bar Coding Subsystem provides a utility company with the fastest, most accurate method of payment entry possible. With this subsystem, a bar code is printed on the upper right hand corner of the utility bill stub, which is returned with payment.

Payments are entered electronically using a bar code reader by scanning the bar code on the utility bill stub instead of entering an account number manually. The bar code reader, which is installed between the keyboard and the terminal, allows the computer operator to use both the keyboard and the bar code reader. Returned payments are split into two groups: payments that match the amount due on the bill, and those which differ from the amount due.

Scan mode: For bills that are fully paid, the operator can simply "wand" the bar coded utility bill with the reader and the amount on the bill will automatically be entered as the payment amount. The system is then immediately ready to accept the payment.

Edit Mode: For bills that differ from the amount on the bill, the operator "wands" the bar coded bill with the reader. The account information is automatically entered, and the current balance will be displayed on the paid field. The user can then change the amount paid and accept the payment.

Capabilities & Advantages

• Virtually eliminates the possibility of incorrect account numbers. This, in turn, means that payments will not be posted to the wrong account. Bar-coding saves time and eliminates errors resulting in increased customer satisfaction