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NorthStar

Guiding explorers and travelers for centuries, the North Star remains the most recognizable navigation icon known to man.  This is where Harris’ cutting edge CIS solution gets its name.  Building on a tradition of excellence in innovative software solutions, NorthStar v6.0 embraces Java 2 Enterprise Edition (J2EE) to provide the market-leading functionality and dependability that has come to be expected by today’s advanced utilities.  J2EE was developed to help businesses reduce their costs and improve response time to their customers, staff, partners and suppliers.  Based on the industry proven Java programming language, J2EE is truly both operating system and hardware independent giving you the flexibility to chose the platform that suits your IT needs in terms of performance, scalability and budget.

By choosing NorthStar, you will be choosing:

Enhanced Usability and Streamlined Processes – NorthStar has been designed to improve operational efficiencies with the CIS and billing functions. NorthStar allows full customization per user, workgroup, and process to facilitate workflow. Optimization of form design, layout, and procedure have been refined and tailored based on feedback from the broad Harris customer base.

J2EE and Java Application Server – NorthStar easily interfaces with Web Services and XML to standardize third-party interfaces and support B2B functions. NorthStar provides support for multiple user interfaces, rapid web-enablement of additional processes, and access from mobile devices.

State of the art GUI – NorthStar GUI controls facilitate superior user navigation, system maintenance, and automated processing. The Java Swing user interface provides NorthStar with a fully functional client that remains super thin to ensure optimum performance and minimum client hardware requirements.

NorthStar allows a utility to achieve the data sharing and interoperability between its customers, its suppliers, and its owners. Designed using the J2EE architecture, it provides proven technology with flexibility for the future. Finally, NorthStar respects choice without compromising CIS functions, features, or performance.  NorthStar integrates completely with Harris’ entire CIS product suite.

Additional Modules

  • eCARE - Customer Web Portal

  • mCARE - Mobile Service Orders

  • EIS - Executive Information System

  • OMS - Outage Management System

 

 



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