Harnett County, North Carolina to implement CIS Infinity
April 13, 2017

Lillington, NC and Toronto, ON

The Harnett County Department of Public Utilities (the County) has selected Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced) to deliver CIS Infinity as their new customer information and billing solution.

Over the past decade, the County’s service area has grown significantly and the legacy processes and systems that were once adequate, are not currently meeting the needs of the County.

“The County needed a system that was highly responsive to changing circumstances and that was capable of offering solutions to any business process scenarios of varying magnitude and complexity. CIS Infinity was selected for its scalability, flexibility and its ability to accommodate all of the County’s utility billing processes and needs,” said Steve Ward, Director of Utilities for the County.

Peter Fanous, Executive Vice President for Advanced notes: “CIS Infinity is highly scalable and flexible. There is no limit to the number of users on the system and the system is optimized to handle databases with millions of records. In addition, CIS Infinity employs sophisticated configuration tools when it comes to rules, rates and actions making it very adaptable when new requirements emerge but also allows the system to be tailored to meet the specific needs of any utility.”

The County is a strategic regional water and wastewater utility that provides service to approximately 125,000 people in Harnett County and surrounding counties.

About Harris Utilities

Harris Utilities, an operating group of Harris Computer Systems, is the leading provider of utility technology in North America and the Caribbean. Harris Utilities provides enterprise level integrated solutions for customer information, utility billing, financial management, and smart grid applications. With over 35 years of industry experience, thousands of customers depend on our portfolio of focused products developed directly for the utilities market.

Advanced Utility Systems was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Advanced has built its organization around its core competency: serving utilities’ needs with state-of-the art software and support.

For more information, visit harrisutilities.com

Contact

Peter Fanous, Executive Vice President
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
pfanous@advancedutility.com

Steve Ward, Director of Utilities
Harnett County Department of Public Utilities
(910) 893-7575
sward@harnett.org