Westerville, OH and Toronto, ON
The City of Westerville (the City) has completed the successful implementation of their new customer information and utility billing solution, CIS Infinity by Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced).
The City’s Utility Billing Department is responsible for meter reading, billing, collections and customer service for the following utility services: electric, water, sewer and refuse. As well, the Department’s staff constantly seek to deliver unmatched service to its residents and businesses.
The City is the first Advanced customer to utilize CIS Infinity in a hosted environment.
Peter Fanous, Executive Vice President for Advanced notes, “We are pleased to help the City in streamlining their IT management requirements and reducing their IT overhead with our hosted solution.”
The City is also currently implementing Infinity.Link (Customer Self-Service).
About Harris Utilities
Harris Utilities, an operating group of Harris Computer Systems, is the leading provider of utility technology in North America and the Caribbean. Harris Utilities provides enterprise level integrated solutions for customer information, utility billing, financial management, and smart grid applications. With over 35 years of industry experience, thousands of customers depend on our portfolio of focused products developed directly for the utilities market.
Advanced Utility Systems was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Advanced has built its organization around its core competency: serving utilities’ needs with state-of-the art software and support.
For more information, visit www.harrisutilities.com
Peter Fanous, Executive Vice President
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
Gina Love, Assistant Finance Director
City of Westerville