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Management Team
Harris' executive team sets the pace for the achievement
of strategic objectives and corresponding growth by maintaining profitability,
offering cutting-edge e-business solutions, and, most importantly, providing
our customers with 100 percent customer satisfaction.
 As
CEO, Jeff guides Harris by overseeing all corporate planning and
strategic direction. He works with all Harris employees to ensure we
continue to deliver on our goals and objectives and create value for all
Harris employees, customers and shareholders. Jeff’s continual focus on
accountability, responsibility, ownership and understanding continues to
drive the Harris performance culture.
Before his appointment as CEO, Jeff made significant contributions to
the company by holding various senior management positions, including
Chief Financial Officer and Chief Operating Officer. Prior to joining
Harris, Jeff spent seven years at Deloitte & Touche in their technology
business practice. Jeff earned his Bachelor of Commerce degree at
Carleton University and is a member of the Ontario Institute of
Chartered Accountants.
 As Chief Financial Officer, Melanie works directly with
the CEO and the entire executive team to ensure that Harris meets or exceeds
employee and shareholder expectations. She oversees all financial, treasury,
human resource and administrative functions and plays a key role in business
acquisitions.
Melanie joined Harris in 1994 as the Controller, and
moved into the position of Director of Finance in 1996. In 1998, she moved
into operations, first as the Vice President of Professional Services,
and later the Vice President of Business Operations. These roles provided
her with valuable insight and experience in the overall mechanics of the
organization. They were also a tremendous opportunity for her to take
a lead role in delivering on our commitment to developing and maintaining
long term relationships with our customers by providing quality support
and services.
Melanie graduated from Dalhousie University with a Bachelor
of Commerce degree, and then went on to earn her Chartered Accountant
designation with Deloitte & Touche in Halifax, NS She is a member
of the Ontario Institute of Chartered Accountants.
Craig Ross
General Manager, MS Govern and PG Govern
Divisions
As General Manager for the MS Govern and PG
Govern divisions, Craig is responsible for overall business operations
including sales, technical support, professional services and product
development.
In his previous role as Vice President, Business Operations, Craig was
responsible for the strategic direction and operational execution of Harris’
Professional Services and Support. Before overseeing all of Harris’ Business
Operations, Craig held the position of Vice President Professional Services
within the NorthStar Division where he developed the Pathfinder
implementation methodology. Following the acquisition of Cayenta in 2004,
Craig assumed responsibility as President of the Cayenta division returning
the group to profitability and positioning the division to better leverage
its exceptional customer relationships and the strength and flexibility of
its product offering.
Craig's professional versatility is evidenced by his wide spectrum of roles
during his 15+ year tenure with Harris. He has held the position of
Application Consultant, Support Technician, Product Manager, Project
Manager, Development Manager, Support Services Manager, Director of
Operations and Director of Consulting prior to joining the Executive team.
This broad range of responsibilities has given Craig an opportunity to work
within all of the departments within the organization and has allowed him to
gain a thorough understanding of our products, services, technology,
industry and customers. Craig earned a Bachelor of Economics degree in 1991
from Carleton University.
Rob DiMurro
General Manager, NorthStar Division
 As
General Manager for NorthStar, Rob DiMurro oversees the day to
day operations and is responsible for the overall strategy and direction
of the NorthStar Business Division. Rob joined the Harris in 1999 as the
Vice President of Research & Development. In this role, Rob was
instrumental in the design and development of the NorthStar CIS and
portfolio of extended value solutions including eCARE, mCARe Dispatch &
Mobile, Meter Exchange, eDoc, Executive Information System (EIS), and
Outage Management.
Rob has more than 17 years of experience in the vertical market software
industry. Before joining Harris in 1999, Rob was Director of Research
and Development for GEAC Commercial Systems, Inc., a division of GEAC
Computers, LTD, a global application software company.
Jerry Canada, Jr.
General Manager, Spectrum
& Schools Division
 As
General Manager of the Spectrum
& Schools divisions, Jerry is
responsible for the overall activities including sales, technical support,
professional services and product development. Recently the Spectrum division
has experienced significant growth through acquisitions, and Jerry has
been instrumental in performing due diligence and in integrating new customers,
employees, and products into Harris.
Jerry joined Harris in 2002 with the MCS Spectrum acquisition
where he was a founder, serving as its President since 1991. During that
time, the company evolved from offering a single product to offering a
complete suite of applications for local governments.
Before founding MCS Spectrum, Jerry worked in a variety
of product management and development positions. At Comptek Research,
he was involved in the development of a Command and Control mapping system
for the U.S Air Force and Marine Corps. Before then, he was involved in
the design, marketing and development of integrated financial systems
for large law firms.
Jerry earned a Bachelor of Science in Computer Science
from Canisius College. He also completed the Entrepreneurial Planning
and Management program of the Canisius College Center for Entrepreneurship.
He is an initial organizer and past board member of InfoTech Niagara.
Ponder Wright
General Manager, Texas Division
 Ponder
is responsible for all activity in the Texas Division. The division
develops, sells, implements, and supports InHance Utility Solutions
(CIS, FINS), InHance Billing System, and UBpro. The Texas Division, with
primary offices in Tyler, Texas, serves over 800 CIS and Utility Billing
software customers in 42 US states, and 2 Canadian providences. In
addition to his Texas divisional responsibilities, Ponder is part of our
senior Harris management team that determines overall strategy for our
utility management software solutions.
Ponder has been in the vertical software since 1987, where he has been
involved in all aspects of the software business. Prior to joining Harris in
2004, he served six years in senior management positions for Invensys, Inc.
and Sensus Metering Inc.’s software divisions. Previously, he owned and
operated vertical software and technology companies. He developed and
marketed a municipal property tax system for small Texas city governments.
During that time he also served as a technology consultant for small
businesses and government entities, helping decision makers evaluate and
implement vertical software solutions. Ponder’s strong background in
technology for business and experience in the utility industry allows him to
have a deep understanding of our customer’s day to day needs and challenges.
Steve Hammond
General Manager, Advanced
Division
 Steve Hammond is responsible for the overall activities,
sales, customer service, product delivery and development, of the Advanced
Utility Systems division. Steve joined the Harris team in 2006 with the
acquisition of Advanced Utility Corporation. As one of the founding partners
of Advanced, Steve was involved in the initial design and development
of its flagship product CIS Infinity, and served as the Chief Information
Officer.
For almost 20 years, Steve has worked with hundreds of utilities in software
development and delivery. Steve's entrepreneurial approach in combination
with his experience with utilities, innate technical ability and unaffected
style inspire excellence in the delivery of software solutions to the
utility industry.
Brad Atchison
General Manager, Cayenta
Division
 As
General
Manager, Brad is the strategic leader responsible for the overall
direction of the Cayenta Division including Product Direction, Sales,
Professional Services and Support. Working with the management team,
Brad continues to focus the division on the delivery of superior
business solutions within our customer base as well as expanding market
share
.
Brad joined Harris in 2004 as the Director of Professional Services and
was instrumental in the creation of the Business Solutions group which
led to the development of the Cayenta CRM and Portal modules, Mobile
Service Orders, Dashboard and Customer Self Service.
Brad has over 17 years experience in the Utility Market and previous to
the Cayenta acquisition worked within the Division as Director of
Development Services and Senior Application Consultant where he had the
opportunity to gain a thorough understanding of our products, services,
customers and industry. Brad has also worked within the Utility industry
at BC Hydro where he served initially as a Financial Analyst with the
Corporate Finance group, and later as the Manager of Market Information
& Analysis in BC Hydro’s industry leading Power Smart business unit.
Brad received his Bachelors of Commerce degree in Finance from the
University of British Columbia in 1991, and is also a Certified General
Accountant.
Daniel Desaulniers
General Manager, PG Division
.jpg) As
General Manager of the PG division, Daniel is responsible for its overall
activities including sales, technical support, professional services,
product development and Quebec business development. In the last few years
PG has experienced constant growth and profitability through acquisition and
organic growth. Daniel has been involved in the strategic planning and
acquisition process.
Daniel joined Harris in 2007 with the PG Govern acquisition where he was the
Chief Financial Officer for several years. This role provided him with
valuable knowledge of the organization and the market.
Daniel graduated from Montreal University, HEC, with a Bachelor in Business
Administration. He is also a graduate of Sherbrooke University with a
masters in tax and then went on to earn his Chartered Accountant designation
with KPMG in Montreal, QC. He is member of Quebec Institute of Chartered
Accountants. Bryce Cooper
Vice President, Business Development
As Vice President of Business Development, Bryce plays a key role in
executing Harris' acquisition growth strategy and supporting divisional
managers with organic growth objectives. Since joining in 2002, Bryce has
contributed to the growth of Harris in progressively senior positions,
including leading .the company’s entry into K-12 School market segment and
growing the division to service over 900 public school districts in under 2
years. Today, Bryce works with the Harris senior management and leads the
business development team that is responsible for Harris’ acquisition and
integration processes, strategic market analysis, and managing Harris’
business partners.
Bryce holds a Bachelor of Mechanical Engineering from McGill University and
holds an MBA from Queen's University. Prior to joining Harris, Bryce worked
with high-growth companies and an early stage venture capital fund. He has
also benefited from his engineering background with experiences in the
acquisition of businesses in the United States, Canada, and internationally
in South Africa, Venezuela, Mexico and Australia.
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