Press Release

OTTAWA, Ontario — June 2, 2003 — Harris Computer Systems (‘Harris’), a leading provider of CIS and billing software solutions for utilities and public sector organizations, announced today it has been selected by The City of San Marcos (‘San Marcos’), Texas to provide a complete billing and customer care solution.

The City of San Marcos purchased the Harris PUBS and CARe solution because of its existing functionality, integration with e-government technologies including web enablement (eCARe) and e-IVR (Interactive Voice Response) applications.

“Understanding that people are spending more time on the Internet, we wanted to offer our customers better online transaction capabilities,” said Ramona Brown, Project Manager for San Marcos. We have made a commitment to e-government as part of our plan for the future. The Harris eCARe and e-IVR modules work with the Harris CIS and billing software to afford citizens online access to government services 24 hours a day, seven days a week.”

“We favored Harris as the obvious partner of choice because of their in-depth understanding of customer care and billing for electric and water organizations and their cost-effective solution for rendering increased customer satisfaction at the best price.” commented San Marcos’ Utility Billing Manager, Ernest Cavazos. “Their support staff and training are things we were looking for in a vendor as well.”

Harris’ new architecture environment based on the widely supported and industry endorsed Java 2 Enterprise Edition (J2EE) Model is a clear indication that Harris is a long-term solutions provider and their reputation with long-term customers is a testament to their success.

“Harris’ solutions are the perfect fit for ambitious, rapidly growing municipalities with changing needs,” stated Jeff Bender, Harris’ president. “We share San Marcos’ commitment to bringing innovation and value to those we serve, and are pleased to be selected by San Marcos as their technology partner for the future. Our team is eager to work closely with them to ensure efficient operations and outstanding customer service.”

About Harris
Harris is a leading provider of utility Customer Information Systems (CIS), billing and financial management software. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to public power and water markets throughout North America. Harris has right-sized solutions from 500 to 500,000 meter connections for single- or multi-service utilities operating in regulated or deregulated markets. For further information on Harris Computer Systems, please visit our web site at http://www.harriscomputer.com, or call 888-847-7747.

About San Marcos
The City of San Marcos employs a full-time staff of 505 serving the city’s population of 43,000. San Marcos currently offers 22,000 metered accounts electric, water, wastewater, drainage and garbage services. Visit San Marcos’ web site at http://www.ci.san-marcos.tx.us/ for more information.

For more information contact:

Ramona Brown
The City of San Marcos
Tel: (512) 393-8115
email: brown_ramona@ci.san-marcos.tx.us

Bryce Cooper
Harris Computer Systems
Tel: (613) 226-5511 x 2132
email: bcooper@harriscomputer.com